Showing posts with label E-CRM Conceptual Model. Show all posts
Showing posts with label E-CRM Conceptual Model. Show all posts
Monday, February 22, 2010
e-Customers Retention Management (eCRM) Model - Part 2
I have changed the model after my data analysis as follows:
The e-CRM Conceptual Model
Descriptive Statistics of Data collected
Pearson Correlation
Independent Samples T-Test
Multiple Regression Results
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